The X-Plane Bug Reporter Page

STOP: This is NOT a page for tech support questions!

IMPORTANT: You must read this first or your bug may not be processed!

DO'S

DO NOT'S

All submissions are screened by hand so these guidelines help us to be expedient in processing them. Submissions that do not follow the guidelines will not be processed.

It is unlikely that you will be contacted directly regarding your submission but it will be reviewed and handled if possible.

Here is an example bug report with notes on the various fields that you can use for guidance.

Your email:

Only used to contact you about your bug report.

Summary:

A short description of the problem

Product:
Version:

Example: 10.51 or 11.20

Operating System:
Description:

A detailed description of the problem you’re seeing.

Make sure to include:

  • What you expected to happen
  • What actually happened
Step to reproduce:

Make sure to include:

  • As much detail as possible (airport, aircraft, settings, etc.) to help us reproduce the bug
  • Whether the bug occurs with no third-party add-ons
  • Any specific settings required to induce the bug (does it occur if you temporarily remove your preferences from Output\preferences\?)
  • Anything that might have changed on your system to cause the bug to appear (e.g., updating to a newer version of the sim, changing to a certain graphics card, updating your operating system, etc.)
Log.txt File (Required): (Max size 10 MB)
Additional File: (Max size 10 MB)
Additional File: (Max size 10 MB)
Additional File: (Max size 10 MB)